My Credit Card Number Got Out On The Internet

Some GREAT customer service... finally!

Chase called me the other day to tell me that I had some odd charges on my account that they don't think I authorized. Which makes sense, because I used my Chase card for a 0% APR transfer, paid it off, and never put anything on it again. Somehow my card number got on the internet, and I had a few illicit charges. The representative was nice, and she didn't want to say the names of the companies that my card had been charged to. She said they would send me a list. I'm assuming it can't be good. Rest assured none of the charges were real! :)

Chase, however, showed the best customer service I have run into in recent days. They denied the charges, didn't make me pay for anything, cancelled that card, and sent me a new one that arrived in three days.

As I'm typing this, I guess one question does raise itself in my mind: I seriously never used my Chase card. I cut it up and threw it away. So how did my number get out there? Do companies use random number generators to attempt credit card transactions? That wouldn't work, would it?

Either way, it was taken care of quickly, and with no hassle, so I'm not complaining.

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